Last Updated: September 03, 2020
Please read this disclosure on the use of Protectstar® AI Cloud (Protectstar® Artificial Intelligence Cloud) carefully before you agree to it. In this disclosure, which is a part of our Privacy Policy, we explain what personal data we collect from users using our Android apps and how we use and share them.
The Protectstar® AI Cloud is a cloud-based service that proactively protects users of our Android apps. It is seen as a hybrid protection model that combines anti-malware signature databases, proactive detection, and cloud services. It shares newly discovered malware or espionage apps with the users of our Android apps. Like this, even unknown threats or zero-day exploits can be detected almost in real-time.
Protecting user privacy is one of the fundamental principles that Protectstar® prioritizes when processing user data. We believe you have the right to privacy and control over your information. This fundamental belief shapes our Privacy Policy.
Please, if you have any questions or suggestions, do not hesitate to contact us at
The Protectstar® AI Cloud runs on Protectstar® servers and not on individual devices, like the user's smartphone. This ensures the full performance of Protectstar® AI Cloud servers and enables quick and precise analyzes. At the same time, it keeps the user devices resource-efficient with optimal performance.
The data processing ensures:
While using Protectstar® AI Cloud, we collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
- Selective installed app package information of the apps you have installed on your device in the data type of SHA-1 checksum, SHA-256 checksum, and corresponding installed app package names.
The data will be sent to our servers at: https://api.protectstar.com
Service Data | What we use it for and for how long |
---|---|
Identifier of the content (message) being delivered | Service Provision (up to 12 months)
In-product Messaging (up to 6 months)
|
IP address | Service Provision (up to 12 months)
|
Malware samples | Service Provision (up to 12 months)
|
Detections | Service Provision (up to 12 months)
|
Events and product usage | Service Provision (up to 12 months)
In-product Messaging (up to 12 months)
Product and Business Improvement
|
Device Data | What we use it for and for how long |
---|---|
Information concerning computer or device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer) | Service Provision (up to 12 months)
In-product Messaging (up to 12 months)
Product and Business Improvement
|
Applications | Service Provision (up to 12 months)
In-product Messaging (up to 12 months)
|
These are the third-party analytics tools we use for our Protectstar® Android products using Protectstar® AI Cloud:
When using Protectstar® AI Cloud, you send selective installed app package information of apps you have installed on your smartphone. The type of data we collect include the following:
Your data as listed above, is send anonymously and automatically to the following URL:
https://api.protectstar.com/api/get-deep-detective-packages-shas-info
The data transmission is performed in encrypted (AES-256 bit) form using the HTTPS protocol, and cannot be tracked back to individuals.
We use your Personal Data for the following purposes and on the following grounds:
The data of installed package information you send to our cloud server to https://api.protectstar.com is needed to provide the services to you, to offer you an accurate detection of malware and detect suspicious espionage threats.
Our purpose in collecting your information is to equip you with useful products and services that provide a more agile, dynamic response to new and unknown threats.
Based on fulfilling our contract with you or entering into a contract with you on your request, in order to:
On the basis of your consent, in order to:
We will always ask for your consent before any processing that requires it and provide you with the necessary information.
On the basis of legal obligations, we process your Personal Data when necessary for compliance with accounting, anti-money laundering, legal order, or other obligation to which we are subject.
Based on of our legitimate interest, we will use your Personal Data to:
For the above-mentioned processing operations, we have balanced your interests against our interests. In any case, you have the right to object, on grounds relating to our particular situation, to those processing operations.
We do our best to disconnect or remove all direct identifiers from the Personal Data that we use:
The data you provided - installed app package information data in the type of SHA-1, SHA-256, and corresponding app package name - is used to identify possible new malware and spyware.
We use your data (as listed in section 4.) on our servers to
(a) provide and operate our Services;
(b) address and respond to service, security, and customer support needs;
(c) detect or prevent your device against cybersecurity threats such as malware
(d) detect possible false positives
Transmitted user information will only be used for the aforementioned limited purposes, which the user has agreed to.
The data we collect from you may be stored, with risk-appropriate technical and organizational security measures applied to it, on in-house servers in Germany.
The selective extracted and transmitted data, as listed above, are stored for the duration, as is technically necessary. As a rule, this is only a few seconds before the data is securely deleted from our servers by a high-security deletion standard. For randomized sample testing, some transmitted installed package information is stored anonymized in the form of statistics.
In all cases, we follow generally accepted standards and security measures to protect the personal data submitted to us, both during transmission and once we receive it.
We will hold your Personal Data on our systems for the following periods:
We do NOT share or sell your collected data you send with third parties - neither with service providers, resellers, partners, nor with government-related auditors.
Protectstar® respects your control over your information. Upon request, we will confirm whether we hold or process information that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal data, request deletion of your personal data, or request that we no longer use it.
You are entitled to the following rights as a data subject:
Under certain circumstances, we will not fulfill your requests, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves unnecessary cost or effort. Still, we will respond to your request within thirty (30) days and provide you an explanation in any event.
The rights holder treats the data received from the end-user as part of this statement under the privacy policy for rights holders. This guideline can be viewed at https://www.protectstar.com/en/legal-notice.
We reserve the right to revise or modify this Privacy Policy. Besides, we may update this Privacy Policy to reflect changes to our data practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or through a notice on this website before the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have questions or requests relating to personal data or privacy, please contact us at https://www.protectstar.com/en/contact which allows you to make a request online or through e-mail at
Protectstar Inc.
301 Clematis Street
Suite 3000
West Palm Beach, FL 33401
USA
Tel : +1-561-246-3351
Web : www.protectstar.com
Email:
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