Ошибка: «Подготовка Windows, не выключайте компьютер»

This error occurs when your Windows-based operating system (such as Windows 11, 10, or 7) freezes and stops responding, regardless of whether you are turning it off or on. This issue can affect both laptops and desktop computers.

Troubleshooting options:

Power reset: this can help reboot the computer. If the power button does not work, remove the battery to force the device to shut down.

Safe Mode with Networking: boot into Safe Mode with Networking and perform system file recovery. This can help resolve the issue if the computer is frozen. You can also try Windows Startup Repair.

System reset or recovery: use Windows recovery or repair tools to fix the system. Microsoft provides detailed guides and forums for additional help.

Deleting suspicious files: if the problem persists, delete suspicious files. Make sure not to delete important files.

How to start Startup Repair:

1. Turn off the computer. If the button does not work, remove the battery and restart Windows.
2. Hold down the Shift key while turning on Windows and simultaneously press the power button.
3. Select "Troubleshoot" or a similar option in the menu that appears after Windows starts.
4. Click "Advanced options" to access Windows troubleshooting tools.
5. In Advanced options, select "Startup Repair."
6. Choose the appropriate user account (administrator access is required for reset and repair).
7. Enter the password to begin the recovery process.
8. Click "Continue."
9. Wait for the recovery tool to complete and fix the problem.
10. After completion, restart the computer.