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Tier 1 · when you sign up
Star.
Every sky begins with one star.
What you get
- MY.PROTECTSTAR, your personal customer portal Your licenses, devices, and benefits in one place.
- Protection Score See how well protected you are at a glance.
- Email support
Member Tiers · Your loyalty status Your star grows with you.
Our loyalty program. Four tiers, four stars, one path upward.
Protectstar · since 2004 ·
over 8 million users · 100+ countries (2026)
Tier 2 · from $100
Vega.
Vega was once the North Star. And it will be again.
Added benefits
- Priority email support
- Early security alerts Selected alerts before they are made public.
- Customer anniversary greetings
Plus everything in STAR
Tier 3 · from $500
Sirius.
The brightest star in the night sky.
Added benefits
- 20% loyalty discount on renewals
- Support responses within 24 hours
- Early access to beta versions Try new features before everyone else.
Plus everything in VEGA
Tier 4 · from $1,000
Polaris.
The star that guides you.
Added benefits
- Direct access to the CEO Contact the CEO directly by email whenever you choose, without going through support.
- Personal emails from the CEO Chris Bohn, Protectstar’s founder, writes to you personally.
- First access to new products
Plus everything in SIRIUS
Loyalty that lasts
Every purchase counts. Nothing expires.
No points. No deadlines. How it works:
- 01 Sign up for free. You’re a STAR member from the start.
- 02 Shop. Every purchase in the Protectstar Shop counts, with no time limit.
- 03 Level up. View your tier in MY.PROTECTSTAR.
Compare tiers
All the benefits.
At a glance.
Each tier includes all the benefits of the previous tier.
| Benefit | Star when you sign up | Vega from $100 | Sirius from $500 | Polaris from $1,000 |
|---|---|---|---|---|
| Your account | ||||
| MY.PROTECTSTAR customer portal | Included | Included | Included | Included |
| Protection Score | Included | Included | Included | Included |
| Service | ||||
| Support | Priority | Within 24 hrs. | Within 24 hrs. | |
| Early security alerts | Not included | Included | Included | Included |
| Customer anniversary greetings | Not included | Included | Included | Included |
| Extras | ||||
| 20% loyalty discount on renewals | Not included | Not included | Included | Included |
| Early access to beta versions | Not included | Not included | Included | Included |
| Personal connection | ||||
| Direct access to the CEO | Not included | Not included | Not included | Included |
| Personal emails from the CEO | Not included | Not included | Not included | Included |
| First access to new products | Not included | Not included | Not included | Included |
All amounts are in U.S. dollars. Your total spending in the Protectstar Shop determines your tier; purchases from Google Play will be added soon. As of October 2026. Privacy
Frequently asked questions
Good to know.
Protectstar’s free loyalty program in MY.PROTECTSTAR. There are four tiers: STAR when you sign up, VEGA from $100, SIRIUS from $500, and POLARIS from $1,000 in total purchases in the Protectstar Shop. Each tier includes all the benefits of the previous tier.
No. Signing up is free and gives you STAR status right away.
All purchases in the Protectstar Shop count, including your past purchases. Purchases and subscriptions from the Google Play Store will count soon, too.
Not simply because time passes. Your purchases keep counting, and there’s no annual reset. Only purchases that are refunded or reversed through a chargeback stop counting, which may affect your tier.
It applies automatically at SIRIUS and above: 20% off every renewal in the Protectstar Shop.
Tier thresholds are set in U.S. dollars. We convert purchases in other currencies using the exchange rate on the date of purchase.
Only the purchases in your MY.PROTECTSTAR account. We do not create an advertising or interest profile for this purpose.
“Having you on this journey with us means more to me than a website can express. That’s why I want to tell you personally.”