NEW: Antivirus AI Mac is now availableDiscover now →
English
Deutsch Español Français Italiano Português Русский العربية हिन्दी 日本語 简体中文
Shop
For Home
Your privacy.
Uncompromised.
Real-time AI security for Android, iPhone, Mac and Windows. Independently certified and multiple award-winning.
Explore our products
AndroidAndroid
Anti Spy newfree
Detect & block spyware
Antivirus AI newfree
Real-time AI protection
Firewall AI free
Control network access
Camera Guard free
Monitor camera in real time
Micro Guard free
Protect microphone from spying
iShredder newfree
Permanently delete data
iOSiOS
iShredder iOS new
Securely delete photos & files
MacMac
Antivirus AI Mac free
Virus protection for macOS
Camera Guard Mac
Monitor camera in real time
iShredder Mac
Certified file deletion
iShredder iOS
Also runs on Apple Silicon Macs
iLocker Mac
Encrypt & lock apps
WindowsWindows
iShredder Windows
Certified data erasure
iShredder Server
For servers & IT teams
iShredder Technical
23 certified erasure standards
Your Privacy
For Business
Security for
your organization.
Certified data erasure and security for SMBs, government agencies and enterprises – fully GDPR-compliant.
Explore business solutions
Android & iOS
iShredder Business b2b
Securely wipe multiple devices
iShredder Enterprise
MDM integration & certificates
Windows Server
iShredder Server b2b
Wipe servers & RAID arrays
iShredder Technical
Bootable, 23 certified erasure standards
For Defense
Defense Solutions
Defense Solutions gov
Trusted by government agencies & defense organizations worldwide
Your Privacy
About Us
Shaping Security
since 2004.
We protect the privacy of over 8 million people worldwide – independently, transparently, without unnecessary data collection.
Our story
Company
About Protectstar
Who we are & what drives us
Our Philosophy
Security as a human right
Why Protectstar
Certified & award-winning
Your Privacy
How we protect your data
Environment
Our commitment to the planet
Team & Press
Our Team
The people behind Protectstar
Founder's Message
Vision & mission first-hand
Press Center
Media, logos & press kit
Intelligence
Artificial Intelligence
Artificial Intelligence
On-device AI detecting new threats in real time
iShredding
iShredding
23 certified erasure standards
For Home
For Business
About Us
FAQ & SupportBlog
Language / Region
Shop
Protectstar
Support

How can we help?

Privacy is complicated. Getting help doesn't have to be.

Clear
Akuter Verdacht Handy gehackt? Fünf Sofort-Schritte, wenn Du Zugriff vermutest.
Jetzt prüfen

Topics

Help by category.

Getting Started

Getting Started

Downloads, installation, APKs, and basic setup help.

Account & Licensing

Account & Licensing

MY.PROTECTSTAR, purchases, subscriptions, and activation.

Malware & Spyware

Malware & Spyware

Detection, false positives, hacking, and protection.

Secure Deletion

Secure Deletion

iShredder, standards, SSDs, and data recovery.

Firewall & Privacy

Firewall & Privacy

VPN, DNS, camera, microphone, and app protection.

Protectstar & Data Privacy

Protectstar & Data Privacy

Company, data practices, transparency, and trust.

Search results: about results
Show more more

Related articles

Frequently asked questions.

01
How do I connect my apps and licenses to MY.PROTECTSTAR? Instructions for shop and Google Play purchases
02
Are APK files dangerous or illegal? How to recognize safe APK downloads on Android
03
How to disable hidden Facebook bloatware on your Android smartphone: protect your privacy and optimize performance
04
How can I tell whether my Android smartphone has been hacked? Signs, checks, and immediate actions
05
How do I install an APK file on my Android device?
06
What is Pegasus? Who created the Pegasus spyware? How can Protectstar protect me?
07
How do you hack a person? How can I spy on my lover's chat? How could I remotely turn on my girlfriend's microphone and video camera on her phone?
08
What is a MY.PROTECTSTAR account? Features, benefits, and the difference from a Google Play purchase

Can't find what you're looking for?

Contact us directly.

Real people. Fast replies. Usually in under 24 hours.

Contact support