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Antivirus AI Android app detected an installed malware on my device. Unfortunately, I can't uninstall it. Can you please help me?

If your Protectstar Antivirus AI Android app detected malware on your device and you are unable to uninstall it, don't worry.

It's great that the Protectstar scanning engine found the threat. However, to ensure it's not a false positive, please send a screenshot of the detected threat to our support team at support@protectstar.com. Our team will then analyze it for you.

If you still can't remove the malware, try disabling or deleting it through the Android settings -> Apps. If you require further assistance, please reach out to our support team.

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