speakerNEW!iShredder™ Business for iOS and Android are now available for Enterprise users.Learn more

Is my purchased Pro edition of Firewall AI active? Here's how to check whether Firewall PRO is unlocked

If you purchased Firewall AI through Google Play, your Pro version is activated automatically. The same applies here: you do not need a license key or a separate activation code.

You can check directly in the app whether everything is unlocked correctly:
Open Firewall AI, go to Settings, and see whether “Firewall PRO” is displayed at the top. If you see that notice, your paid features are active.

If the app still offers you an upgrade or “PRO” is not displayed, please check the following first:

  • Fully close the app and open it again
  • Restart the device
  • Check the purchase status under Google Play > Payments & subscriptions > Budget & history
  • Make sure you are using the correct Google account
  • Update both the app and the Play Store

If you purchased directly from the Protectstar Online Shop, activation instead works through your activation code or the stored license.

If the unlock still is not shown correctly, our support team can help you fastest. Please submit a request using the support form and, if possible, include a screenshot and—if it was a Google Play purchase—your GPA number. That allows our Support Heroes to check the purchase mapping quickly.

Was this article helpful? Yes No
24 out of 28 people found this article helpful