How can I reset my Camera Guard Mac or iLocker Mac password?

If you are trying to reset your Camera Guard Mac or iLocker Mac password, the steps you need to take may depend on whether you have a Mac with Touch ID. Here are the steps for each scenario:

If you have a Mac with Touch ID:

1. Make sure you are using the latest version of Camera Guard/iLocker.

2. Open Camera Guard/iLocker and go to Settings.

3. Click the lock icon in the lower-left corner of the window.

4. Use your Touch ID to unlock the settings.

5. Open the “Protection” tab.

6. Click “Edit PIN/Password” and unlock it with your Touch ID.

7. You can now edit your password and save the changes.

If you do not have a Mac with Touch ID, you need to reinstall the software. Proceed as follows:

Camera Guard:

1. Right-click the Camera Guard icon in the menu bar.

2. Select “Uninstall” from the drop-down menu.

3. Download the latest version of Camera Guard Mac here: https://www.protectstar.com/download/cameraguard/cameraguard.dmg

4. Install the software and follow the installation instructions.

5. Set a new password for Camera Guard Mac.

iLocker:

1. Download the latest version of iLocker here: https://www.protectstar.com/download/ilocker/ilocker.dmg

2. Open the installer and choose the “Uninstaller” option to remove iLocker.

3. Install the software again and follow the installation instructions.

4. Set a new password for iLocker Mac.

If you have followed the steps above but still have trouble resetting your password, you can contact the support team for further assistance.